RBNC memberships are not transferable.
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How many membership cards do I get?
One card is issued for the Cottonwood Membership level Two cards are issued for Willow level and above All levels (except the Individual level) are valid for free admission all…
Can I let someone else use my card?
Unfortunately, we cannot allow someone else to enter the RBNC with your membership. As a nonprofit organization, we ask that you come to enjoy the facility with your guests and/or…
When should I expect my membership card?
It can take up to 10 business days to receive your membership card and passes. However, benefits may be used as soon as we receive your payment.
What is membership auto-renewal?
Instead of being prompted to manually renew your membership when it expires, PayPal will use the credit card on file to automatically renew your membership at the same membership level,…
Is the membership for a calendar year or from the date of purchase?
Membership starts on the date of purchase and extends to the end of that month the following year.
I lost my card. Can I get a new card?
Yes. Replacement cards can be issued, please contact the office at 940-767-0843.
I have a membership but forgot my card. Can I still receive member admission benefits?
Yes. We can verify your membership without your member card.