River Bend reserves the right to cancel a field trip under the following circumstances:
1.) Severe Weather Conditions: If there is a weather warning or condition that could jeopardize the safety of participants.
2.) Natural Disasters: Any natural event (e.g., wildfire, flooding) that makes River Bend
inaccessible or unsafe.
3.) Staffing Issues: In the event of unforeseen staff shortages that would compromise the quality and safety of the program.
4.) Emergency Situations: Any other unforeseen circumstances that may arise, impacting River Bend’s ability to host the field trip safely.
In the event that the Nature Center cancels the field trip, the group organizer will be notified as soon as possible. The group will be offered the following options:
*Reschedule: The field trip can be rescheduled to a mutually convenient date.
*No Charge: No fees will be incurred for the canceled field trip.
Cancellation by the Group
Groups must notify River Bend of any cancellations no later than one week before the scheduled program. Cancellation will be confirmed by River Bend via email.
*Reschedule: The field trip can be rescheduled to a mutually convenient date.
*No Charge: No fees will be incurred for the canceled field trip.
No-Show Policy
If a group fails to attend the scheduled program without prior notice, they will be charged based on the number of students listed on their reservation form.
Special Circumstances
River Bend understands that emergencies and special circumstances can arise. In cases of serious illness, injury, or other unforeseen emergencies, exceptions to the no-show charge policy may be considered on a case-by-case basis. Documentation may be required.
